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Master Shield Gutter Protection - Anyone have them
I have had Mastershield installed for three years now and it is the worst investment I ever made. Moss grows all over them and the water overshoots where ever this happens. They are terrible with ice and snow. Even after snowraking the top as was recommended, the snow melt from the roof just drips right over them all winter long. They have a money back warranty which would be impossible to ever make good on because it only covers the inside of the gutter clogging, which is impossible. The warranty in no way covers the performance of the product. If the filter clogs and water does not go in, not covered. If snow and ice clog it, which happens all winter, not covered. I have to either have this removed or deal with the icy steps, walks, and driveway all winter long. I paid over $5,000 for this system and could have paid someone to clean the gutters the rest of my life for less and not had to deal with risking life and limb just to walk out my front door in the wintertime. My recommendation is to save lots of money and even more aggravation with this terrible, overpriced product.
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Master Shield Gutter Protection - Anyone have them
I don't have a problem with moss on my roof so I don't spray moss killer. The moss grows only on the Mastershield. I am at a loss to explain exactly what this "moss" really is. It is not the fluffy green moss like you see at the base of a tree, it has a much dryer look to it and it is a very pale light green. It looks like a fungus. I have tried to clean it off but it grows right through the holes and I can't brush the underside. Quite honestly, cleaning the gutters was easier than trying to get this stuff off. I am sure there is a way to clean it, but why buy it if it needs to be cleaned? Even if I could take it off without voiding my warranty, it seems to me it would be very hard to brush the underside because there is metal underneath the filter that would make it near impossible to brush the underside of the filter itself.
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Master Shield Gutter Protection - Anyone have them
About three years give or take. It definitely is not corrosion. How do I post pictures?
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Master Shield Gutter Protection - Anyone have them
OK I posted the photos. Mastershield came out and cleaned it once and said it was not a "product failure". They said they would continue to service it but at their normal service rate which is four times what I could get the gutters cleaned for. I am not mad, I just feel like it was a lot of money to go from cleaning my gutters to cleaning my gutter covers.
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Master Shield Gutter Protection - Anyone have them
Try this link.
Picture link fixed by moderator Murf.
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Master Shield Gutter Protection - Anyone have them
And this.
Picture link fixed by moderator Murf.
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Master Shield Gutter Protection - Anyone have them
I think I figured out the pictures, I had not named them properly, you should be able to view them now.
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Master Shield Gutter Protection - Anyone have them
I have not tried bleach. I think the point is that regardless of how this can be cleaned off, what is the point of having Mastershield? I still need to go up a ladder and clean the Mastershield instead of the gutters. It absolutely keeps everything out of the gutters(including the water) but when the Mastershield itself clogs, it is pretty much the same process as before,climb a ladder and clean the Mastershield. So what have I really gained for $5,000.00? I was sold on the fact that it is a "self-cleaning filter". Apparently "self" means me. I was going to take them down because it is cheaper for me to have the gutters cleaned than to have Mastershield come clean this fungus off, but I will take some pictures in the next snow storm and post them here so you can see how useless they are with ice and snow. Buyer Beware!!!!! A lot of money to create new problems.
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Master Shield Gutter Protection - Anyone have them
I had new gutters installed with the Mastershield.
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Master Shield Gutter Protection - Anyone have them
They have been on 3 years, I would say this started growing after about a year. The first time it happened they came out and cleaned it for me, but it comes back pretty quickly. I think the reason it comes back so quickly is because the underside of the filter can't be cleaned, but I am not sure. It is really hard to clean off, and scrubbing with a brush only hits the top side. This stuff has grown right through the tiny holes and is on both sides. I hope your zinc strips keep it at bay for you, I would hate for you to go through my experience. I called today to ask about lichen but the number was out of service. I have about given up on this anyway, it is just an aggravation at this point. I don't mean to make you feel bad about your purchase, I really hope it works for you.
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Master Shield Gutter Protection - Anyone have them
Check this link out. Tim Carter from Ask the Builder has apparently been reviewing gutter guards for quite some years. You need to read this and watch the video. He defends this test he did as scientific even though the guards were clearly subjected to totally different conditions. When asked at the end of the string if he is being paid for his endorsement, some guy named Ralph totally dodges the question and refers "Larry" to the disclosure policy. When I have time later, I am going to invite Tim Carter to come shoot a Mastershield video at my house and see if he will post this video along side his "real world test". Keep watching this link, it should get pretty interesting to find out if Tim Carter actually got paid by one of the parties in his real world test. Everyone should post a comment asking Tim to disclose if he is being paid by Mastershield for his subjectivity.
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Master Shield Gutter Protection - Anyone have them
I think it would be simple to conduct a fairer test of gutter protection. If he had put them on the same gutter, tested them for the same amount of time, etc. The point is that if you read through all of the comments, you would see that the people that accused Mr. Carter of conducting a subjective test were accused by Mr. Carter of "having a dog in this hunt". What he does not reveal is whether or not he has a dog in this hunt. Finding this forum got me to thinking and I did a little checking around to see if others were having problems like mine, there is tons of negative feedback about Mastershield. Why does it seem Tim Carter is the only one who likes Mastershield? And if he is not getting paid, why would one be referred to his disclosure policy rather than revealing whether or not he gets paid? Here is another link to Mastershield complaint.
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Master Shield Gutter Protection - Anyone have them
Here is another page of complaints
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Master Shield Gutter Protection - Anyone have them
and more complaints
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Master Shield Gutter Protection - Anyone have them
and a link to the BBB with 20 complaints in 36 months
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Master Shield Gutter Protection - Anyone have them
and another complaint
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Master Shield Gutter Protection - Anyone have them
and here is a link where they had their BBB accredidation revoked
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Master Shield Gutter Protection - Anyone have them
Another Mastershield company revoked
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Master Shield Gutter Protection - Anyone have them
I could keep going but I think you get the drift. If these complaints are anything like my experience I don't think you can dismiss them as false. It would sure be interesting to know why the product works so well at Mr. Carter's house and seemingly nowhere else. I bet it has something to do with money. You can't make this stuff up, stay away from Mastershield.
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Master Shield Gutter Protection - Anyone have them
I had to take the Mastershield off of my house. It was a lot of money to have the water not go into the gutters. If seeing is not believing from the pictures I posted, my suggestion would be to check consumer reports. It appears I am not the only person that got ripped off by over priced gutter guards. I replaced Mastershield with screens from Home Depot and they were thousands of dollars less and perform far better.
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